Questions we get every week.
If your question is not here, the support desk answers between 7am and 11pm, every day.
Prices are the shop's own — we don't mark them up. Delivery is free over ₹149 and ₹19 below it.
The shopkeeper flags it while packing and you approve or drop the item before it ships. No silent substitutions.
Yes. Cash at the door sits alongside UPI and cards, and riders carry change for ₹500 notes.
Tell the rider at the door and hand it straight back, or raise it in the app within 24 hours for a refund to source.
Partner chemists deliver over-the-counter items immediately and prescription items once they've seen a valid prescription in the app.
Shyamnagar and the surrounding wards of North 24 Parganas, expanding ward by ward as shops come on board.
Yes — ordering happens in the GYEADS Android app. This website is for information about the service.